How it works

Set up ScamShield Android to block scam calls and detect scam SMSes

How can I tell if ScamShield is working on my Android phone?

• When you receive a scam SMS from an unknown number, you will receive a push notification from ScamShield informing you that it is a scam message.
• When ScamShield detects a scam message, you don’t need to report it as ScamShield automatically reports it to the authorities to ensure your safety.
• ScamShield also works in the background silently to block scam calls.

What should I report to ScamShield?

• To help us protect you better, report any scams that we may have missed detecting.

How does it work on my Android phone?

• The app filters incoming calls and SMSes from unknown numbers, including overseas numbers. ScamShield uses a combination of an on-device algorithm and information provided by the Singapore Police Force (SPF), such as blacklisted numbers linked to scams, to determine if a call or SMS is a scam.

• When you receive an SMS from an unknown number, ScamShield will determine if the SMS is a scam using an on-device algorithm.
• For Android users, you will receive a notification from ScamShield informing you that the app has detected a scam message.

Your privacy is important to us

• For your privacy, ScamShield does not filter calls and SMSes from contacts that you have saved on your phone.

Feedback

For any queries, questions or feedback, please contact us here: ScamShield Feedback